Sometimes I try to use Ctrl-ESC and nothing happens. What can I do?
Ctrl-Alt-Del Commander users have reported that in situations where there is no response from OS/2, sometimes just the act of activating Ctrl-Alt-Del Commander and then returning to the desktop is enough to free-up OS/2. You might want to give this a try!
I'm running DB2 Version 5, and my system is running very slowly, with my CPU monitor pegged at at least 60%. Desktop switches are very slow. What's going on?
You must kill the HTTPDL.EXE program. The search engine for the DB2 Version 5 HTML files is not correctly configured and is improperly hogging your system's CPU. Activate the full-screen CAD Commander by pressing Ctrl+Alt+Del and kill HTTPDL.EXE.
When I restart the desktop sometimes the folders that were open are no longer open. How come?
Depending on the state of certain WPS files (and how recently the WPS has recorded what folders are open), restarting the desktop may result in folder that were open before you restarted the desktop to be closed when the restart completes. This is a result of how the WPS starts up. Unfortunately, all you can do is reopen the closed folders.
When I try to restart the desktop, sometimes the display goes black and I can't get anything else to happen, but I can press Ctrl-Alt-Del to reenter Ctrl-Alt-Del Commander. What's the deal?
Some programs such as Wipeout and related applications (its been reported that Object Desktop does this) cause the restart the desktop function of Ctrl-Alt-Del Commander to fail. In the case of Wipeout, however, there is a simple way around it using version 1.4 and the 1.5 Demo - choose the restart the desktop option. Then, when the screen goes black, re-enter Ctrl-Alt-Del Commander. From the standard application window display (press the "Standard" button if using the demo), select the "WIPEDEMN.EXE" program from the application list. Then kill that program. This will free up the WPS to correctly restart.
In the case of Object Desktop, some customers have reported that they have gotten the desktop to restart by killing all of their running PM applications. Only do this if you are unable to do anything else, since they will be closed and any data you have not saved in them will be lost! However, if you don't mind ending those programs, give it a try. There's a good chance your desktop will restart properly. PCS is currently researching this problem.
The Bocasoft Wipeout problem has been address and fixed in the retail version of 1.5 (due around August 1, 1996).
I don't have Wipeout, but I do have Object Desktop 1.5 and when I try to restart the desktop, sometimes the display goes black. What can I do?
August 1, 1996
PCS is aware of a problem with CAD Commander 1.4 and the 1.5 Demo and Object Desktop 1.5. The problem may be related to the CPU monitor built into Object Desktop's Control Center. Setting the Control Center's paint priority to "low", the CPU graph speed to slow (and disabling the "display current sample as text" option) may result in better results when restarting the desktop. Some user's have reported that choosing Restart the desktop, then activating CAD Commander, leaving it, and then reactivating and leaving it will kick the desktop back into gear and bring it up properly.
This is no longer a problem with Ctrl-Alt-Del Commander version 1.5 or later.
I don't have Wipeout, or Object Desktop, but I do have XIT and when I try to restart the desktop the screen goes black. Whats the deal?
Unfortunately, the version of XIT we tried wasn't very friendly to the restart the desktop function. However, there is an easy solution! Simply kill XIT.EXE from your Application Window List in Ctrl-Alt-Del Commander.
Demo users will need to click on the "Standard" functions to access the Application Window List.
Choose XIT.EXE from the list shown. Press DEL and that will kill XIT. Then choose "Desktop, Restart Desktop (WPS)" from the menu and your desktop should restart.
I use SpellGuard and sometimes everything seems to stop, but I can still activate CAD Commander. What can I do to get things running again?
August 1, 1996
The easiest thing to do is to enter the CAD Commander Application Window List (in the demo press the "Standard Functions" button). Then choose SPELLGRD.EXE from the list and kill it. This should free up your message queue and get things running smoothly.
I use a CPU monitor, such as Describe Delights (DELIGHT.EXE) and every time I activate the Ctrl-Alt-Del Commander and choose "Return" to the desktop, my desktop is black. What can I do?
Due to some CPU monitors incorrectly and needlessly (in our opinion) setting their priority to the maximum available under OS/2 (Time-Critical) Ctrl-Alt-Del Commander has difficulties with them.
One simple solution is to stop using the CPU monitor. Beginning with CAD Commander 1.5 CAD Commander includes a fully functional CPU monitor eliminating the need for any other CPU monitor.
A second solution is, starting with version 1.4, add the "/NOB" option to the PROTSHELL=x:\CADCMDR\CADCMDR.EXE which will allow Ctrl-Alt-Del Commander to work with these applications. Unfortunately, this will also have the side effect of lowering the Ctrl-Alt-Del Commanders ability to activate in certain hung desktop situations. It may make terminating hung applications less effective, as well.
The third solution is to activate Ctrl-Alt-Del Commander immediately after booting up OS/2. Then select your CPU monitor program in the application window. Press SHIFT-P (or use the "Applications, Set priority" menu item) and change that CPU monitor to the Regular priority class. Our experience in testing has shown the CPU monitor will continue to function and your Ctrl-Alt-Del Commander will still be able to protect your system from freezing.
I use Ctrl-Alt-Del Commander 1.4 and sometimes when I shutdown from the desktop pressing Ctrl-Alt-Del doesn't reboot - it just beeps. What's happening?
PCS has determined that on some systems, in certain situations a timing problem prevents the reactivation of the normal Ctrl-Alt-Del keyboard sequence after shutdown. Simply press Ctrl-Alt-Del 11 times and your system will reboot. PCS is currently testing a solution to this problem and it will be made available in a future update.
CAD Commander 2.5 does not exhibit this behavior when used with Warp 3 or 4.
I've activated Ctrl-Alt-Del Commander from within a DOS fullscreen session while running SVGA graphics, but the Ctrl-Alt-Del Commander display doesn't appear properly? What can I do?
On certain display adapters OS/2 does not properly switch from a DOS fullscreen session running SVGA graphics to an OS/2 text mode session. This is what you are experiencing. To solve the immediate problem of not being able to do anything, simply press ESC twice, then press "ALT" and "R". This will return you to the DOS application. Unfortunately, its graphics will probably be corrupted. Use CTRL-ESC to return to the desktop. Then try to return to the application or close it down.